POLITICA DE CONFIDENȚIALITATE FLEETHOLDER



Chapter I. General regulations


  1. FleetHolder Privacy Policy (Policy) discloses the privacy regulations and practices, present or future, for any platform, service or website owned and operated by FleetHolder that links to this Policy. This privacy regulations and practices are governing the collection and use of the personal information the Business user provides to FleetHolder as a result of accessing and/or using the FleetHolder Service.

  2. The information the Business user discloses to FleetHolder in the course of his access and use of FleetHolder Service is referred herein as Personal Information and includes:

    1. any information provided when registering for an application or user account;

    2. any information provided for billing the chosen subscription plan;

    3. the Content – the Business user has the exclusive right to access and use the content of his FleetHolder account. In this regard, FleetHolder’s access to this Content shall be limited to the purpose of providing technical maintenance and ensuring cyclic data backup. FleetHolder’s action consists and is technically limited at handling abstract identification elements and components – abstract IDs related to each data and information, without having any direct access to the Business User’s Content (in the form generally provided), all of these data and information being strongly secured through advanced encryption methods;

  3. The Business user always retains whatever ownership rights he may have in any content, data, or other such materials he uploads or otherwise actively provides through the use of the FleetHolder Service. Any of this Personal Information is the exclusive property of the Business user. The use of any "Personal Information" collected through our service shall be limited to the general purpose of providing the service for which the client has engaged FleetHolder (products and services provision, billing, identification and authentication, services improvement, research purposes, to contact the Business user about his use of the Service and to generally improve the content and functionality of the Service and Site).

  4. The collection and use of any Personal Information will be made according with this privacy regulations and practices, regardless of the Business user’s name or the service he is using.

  5. Any Personal Information, as described within this Privacy Policy, is not shared with or sold to other organizations for commercial purposes. Except as described in this policy, FleetHolder will not give, sell, rent, share or loan any personal information to any third party.

  6. The Business user understands and agrees that, FleetHolder may disclose, transmit or share such information, solely under the following circumstances:

    1. to provide additional, complementary and/or auxiliary products or services, that the Business user has requested;

    2. in case FleetHolder is acquired by or merged with another company. In this event, FleetHolder will notify the Business user before any information is transferred and becomes subject to a different privacy policy;

    3. when it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Terms of Service, or as otherwise required by law;

  7. The Business user understands and agrees that, FleetHolder’s access to his Content – within the meaning of Article 2 c), shall be limited to the purpose of providing technical maintenance and ensuring cyclic data backup. FleetHolder’s action consists and is technically limited at handling abstract identification elements and components – abstract IDs related to each data and information, without having any direct access to the Business User’s Content (in the form generally provided), all of these data and information being strongly secured through advanced encryption methods.

  8. The Business user understands and agrees that, FleetHolder reserves the right to use cookies and tracking technologies, in order to improve the quality of FleetHolder Service.


Chapter II. Registration and Personal Information


  1. The registration procedure for FleetHolder Service involves filling out a form containing the following information: company or organization name, including the full name of the account users, email addresses, billing information or any other additional financial information. FleetHolder will retain this information for as long as the Business user’s account is active and as necessary to provide him our services. FleetHolder will retain other personal data we process on behalf of our clients for as long as needed to provide them our services. We will also retain and use the Business user’s personal data whenever it is necessary to comply with our legal obligations, resolve disputes or enforce our agreements.

  2. Each registration procedure will be confirmed through an e-mail sent to the e-mail address that the Business user has provided, which will indicate the Username and an automatically generated password, corresponding to the new application account/user account, as well as any necessary information about the Change password procedure.


Chapter III. Data Storage


  1. The Business user understands, consents and agrees that the technical processing and transmission of the Service, including the Business user’s Content, involves: a) transmissions over various networks; b) changes to conform and adapt to technical requirements of connecting networks or devices; c) the use of external hosting services (cloud servers) and d) transmission to FleetHolder’s third party vendors and hosting partners, in order to provide the necessary hardware, software, networking storage and related technology required to operate and maintain the Service.

  2. In this regard, FleetHolder may transmit or share Personal Information with its third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and other technology and services required to operate and maintain the Service. These companies are authorized to use the Personal Information only as necessary to provide these services to FleetHolder. Any data processing action shall be technically limited at handling abstract identification elements and components – abstract IDs related to each data and information, without having any direct access to the Business User’s Content (in the form generally provided), all of these data and information being strongly secured through advanced encryption methods. For the sole purpose of providing data hosting service, Personal Information can be transferred to other EU member states or in United States, as well.

  3. The Business user understands, consents and agrees that FleetHolder owns the software, code, databases, and all rights to the FleetHolder application, while the Business user retains all rights to his data and Content.


Chapter IV. Protection of Information


  1. The security of Personal Data and any of our clients’ information is very important to FleetHolder. FleetHolder uses and maintains reasonable security measures to protect any information from loss, destruction, misuse, unauthorized access or disclosure. When the Business user enters personal or sensitive information on our order forms and login credentials on our platform login page, we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies help ensure that any data is safe, secure, and only available to the Business user and to those he provided authorized access. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure due to the nature of the distributed network that is the Internet. Therefore, FleetHolder cannot guarantee its absolute security.

  2. According to Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented, and the Law no. 506/2004 concerning the processing of personal data and privacy in the electronic communications sector, FleetHolder has the obligation to maintain the confidentiality of personal data belonging to the Business user and to manage it safely and only for specified purposes: providing, respectively accessing and/or using the FleetHolder Service.

  3. The information provided by the Business user, as a result of the registration process within the FleetHolder Platform, will be treated as confidential and will not be made public or given to third parties. Such information will be used exclusively to operate and make the Service available to users, for billing, identification and authentication, to contact the Business user about his use of the Service, research purposes and to generally improve the content and functionality of the Service and Site.

  4. Exception can make the following recipients:

    1. governmental, administrative or judicial authorities - any disclosure of personal information being performed at the request of such authorities, as necessary to comply with any legal obligations;

    2. individuals or legal entities who collect and/or process user information and personal data on behalf of FleetHolder, namely: FleetHolder’s own employees and collaborators, entities from the same group of companies, third-party intermediaries that manage credit card processing, third-party vendors, hosting partners and other service providers that help FleetHolder provide its own service. FleetHolder’s employees and direct collaborators are subject to a nondisclosure agreement, regarding the action of collecting and/or processing user information and personal data. Any other companies, that collaborate with FleetHolder providing third-party services, are authorized to use these information and personal data only for the purpose and as necessary to provide these services to FleetHolder and indirectly to the Business user;

  5. The Business user is fully responsible for the information provided to FleetHolder and he explicitly agrees that its user information and personal data, as provided for registration or authentication process, as well as its geographical location, is or may be used by FleetHolder Ltd, legal entity registered in the Register of personal data processing under number .................., to operate and make the FleetHolder Service available to users.

  6. By using the FleetHolder Service, our dedicated servers can record, collect and store automatically, through secured systems, certain information submitted by the application or user's browser, such as information specified during registration process, IP address and the location from where the Service is being accessed and/or used. Any bank account or card - related data will be collected exclusively for payment purposes and will be transmitted through secured systems.

  7. In accordance with Law no. 677/2001, the Business user has the following rights: the right to information, the right to access his data, the right to intervene on his data, the right to object, the right not to be subjected to an individual decision, the right to address a court of law. The Business user may exercise any of these rights by submitting a request in writing to FleetHolder, dated and signed, sent to the headquarters of FleetHolder or by email at office@fleetholder.ro. FleetHolder will communicate the measures taken pursuant to the request submitted by the Business user within 15 days.


Chapter V. Cookies and Local Storage


  1. A cookie (also called "web cookie" "Internet cookie" "browser cookie" or "simply cookie") is a small amount of data, which often includes an anonymous unique identifier, that is sent from a website and stored in the Business user's web browser (eg: Internet Explorer, Google Chrome, Firefox Mozilla), while the user is browsing. Cookies are NOT viruses. Cookies use a plain text format. They are not compiled pieces of code so they cannot be executed nor are they self-executing. When created, cookies don't contain any personal information. They don't scan the Business user’s computer or do any kind of investigation to find out his personal information.

  2. The Business user understands, consents and agrees that cookies are required to access and/or use the FleetHolder Service. FleetHolder uses cookies to record current session information, but do not use permanent cookies. The Business user is required to re-login to his FleetHolder account after a certain period of time has elapsed, to protect him against others accidentally accessing his account contents.

  3. The Business user understands, consents and agrees that, FleetHolder also uses Local Storage (LS) such as HTML5 to store content information and preferences.


Chapter VI. Analytics and/or Log Files


  1. The Business user understands, consents and agrees that, FleetHolder reserves the right to gather certain information (other than “Personal Information”) automatically and store it in log files. This information include: internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

  2. FleetHolder uses this information, which does not identify individual users, to:

    1. administer the FleetHolder Service;

    2. analyze trends and/or to track users’ movements around the site and to gather demographic information about our user base, as a whole;

    3. improve the content of our Web pages and the quality of FleetHolder Service;

  3. FleetHolder does not link in any way, this automatically-collected data to personal information, belonging to the Business user.


Chapter VII. Changes to Privacy Policy


  1. The Business user understands and consents that FleetHolder may periodically update this policy, without the obligation to notify the Business user about this change. In this regard, the Business user can review the most current version of this privacy policy at any time at: https://fleetholder.com/privacy_en.html. FleetHolder will notify the Business user about significant changes in the way we treat personal information by sending a notice to the email address specified in his FleetHolder primary account holder or by placing a prominent notice on our website.

  2. The Business user understands and consents that his continued use of the FleetHolder Site or Service constitutes his agreement to be bound by such changes to the privacy policy. In case the Business user does not accept the terms of this privacy policy, his only remedy is is to discontinue the use of the Site and Service, with the consequence of deactivating his Service account.